Thank you for purchasing from reachmybharat.com . We strive to provide high-quality digital products and a great customer experience. Due to the nature of digital products, our policy on refunds and returns is as follows:
1. Digital Product Nature
Due to the instant delivery and nature of digital products, including but not limited to software, e-books, digital courses, and downloadable content, all sales are final. Once a digital product has been purchased and delivered, it cannot be returned, exchanged, or refunded.
2. Exceptions
While our general policy is no refunds or returns, we understand that issues may arise. We may consider exceptions in the following cases:
- Technical Issues: If you experience significant technical problems with the digital product that prevent you from using it as described and cannot be resolved through our support, please contact us within 7 days of purchase. We will evaluate the issue and, if it is deemed our responsibility, we may offer a replacement or, in rare cases, a refund.
- Incorrect Product: If you accidentally purchase the wrong product or if there was an error in the description of the product on our Site, please contact us within 24 Hours of purchase. We will review the situation and, if appropriate, offer a replacement or refund.
3. Request Process
To request a refund or report an issue, please follow these steps:
- Contact Us: Reach out to our support team at reachmybharat@gmail.com with your order number and a detailed description of the issue.
- Provide Evidence: If applicable, provide any evidence or screenshots that demonstrate the problem with the product.
- Review and Response: Our team will review your request and respond within 7 business days. We may request additional information or evidence as needed.
4. Refunds
If a refund is granted, it will be processed to the original payment method within 7 business days. Please note that depending on your payment provider, it may take additional time for the refund to reflect in your account.
5. Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please contact us at reachmybharat@gmail.com. We are here to help and ensure your satisfaction with our Products.
6. Policy Changes
We reserve the right to update or modify this Refund and Returns Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site and our Products constitutes acceptance of any changes.
By purchasing from reachmybharat.com, you acknowledge that you have read, understood, and agree to be bound by this Refund and Returns Policy.